What types of jewelry can I trade in?

All jewelry qualifies for trade-in including rings, necklaces, bracelets, and earrings. The only exception is watches. Jewelry from The Castle, other retailers, and family heirlooms are all eligible.

Can I trade in jewelry purchased from another store?

Yes, jewelry purchased from other retailers is eligible for trade-in. Bring it in and our sales associates will evaluate it and help you put it toward your next purchase.

What does double your purchase mean?

Your new purchase needs to be at least double the original price of the piece you are trading in. For example, if you bought a ring for $500, purchase a new piece at $1,000 or more to get the full $500 back as credit.

Do I need my original receipt for a trade-in?

Bringing your original receipt ensures maximum trade-in value. If you don't have it, contact the store where you purchased the item to look up your buyer history. You can still trade in without a receipt.

Trade-Ins

Q: What is the trade-in policy at The Castle Jewelry?

If you double your purchase price, we give you the full amount originally paid as credit toward your new piece. This applies to all jewelry purchased at The Castle Jewelry, not just diamonds. If you don't double, we still work out a deal.

💎 Upgrade Your Jewelry

Trade Up to the Piece You've Always Dreamed Of

Love your jewelry but ready for something bigger or different? Our generous trade-in policy lets you put the value of your current piece toward your next dream purchase — and we accept jewelry from any retailer.

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Full Value Trade-In

Double your purchase and get the full original amount back toward your upgrade.

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All Jewelry Qualifies

Rings, necklaces, bracelets, earrings — not just diamonds. All jewelry is eligible.

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Any Retailer Accepted

Whether you bought it here, at another store, or it was handed down — we'll work with you.

How Our Trade-In Policy Works

Purchased at The Castle

If you double your original purchase price, you'll receive the full amount you originally paid as credit toward your new piece. This applies to all jewelry purchased from us — not just diamonds! (Watches are excluded.)

Don't Want to Double?

No problem! Even if you don't double your purchase price, you can still trade in your piece. We'll work out a deal that makes everyone happy.

From Another Retailer

Jewelry purchased from other retailers or pieces that were handed down to you are also eligible for a trade-in. Our sales associates will evaluate your jewelry and help you put it toward your next purchase.

Bring Your Receipt

For the best trade-in value, bring your original receipt when you visit. Don't have it? Contact the location where you purchased your item and they can look up your buyer history.

Getting Started

Bring In Your Jewelry

Visit any Castle Jewelry location with the piece you'd like to trade in. Bring your receipt if you have it.

Get an Evaluation

Our expert sales associates will evaluate your jewelry and determine its trade-in value.

Pick Your Dream Piece

Browse our collection, choose your upgrade, and apply your trade-in credit toward the new piece.

Walk Out Happy

Leave with the jewelry you've always wanted — knowing you got a great deal on the upgrade.

💎 The Double-Up Advantage

Our signature trade-in benefit — get the full value back when you double your purchase.

✓ Double your original purchase price and receive 100% of what you paid as credit
✓ Applies to all jewelry purchased at The Castle Jewelry (except watches)
✓ Not just diamonds — rings, necklaces, bracelets, earrings, and more all qualify
✓ Don't want to double? No worries — we'll still work out a deal that makes everyone happy
✓ Jewelry from other retailers or family heirlooms? We'll evaluate and trade those in too

💡 Pro Tip: The best way to get the most from your trade-in is to bring your original receipt. If you don't have it, contact the location where you originally purchased your item and ask them to look up your buyer history before you visit.

Common Questions

If you double your purchase price, we'll give you the full amount you originally paid as credit toward your new piece. This applies to all jewelry purchased at The Castle Jewelry — not just diamonds. If you don't want to double your purchase, you can still trade in your piece and we'll work out a deal that makes everyone happy.

All jewelry qualifies for trade-in — rings, necklaces, bracelets, earrings, and more. The only exception is watches. This applies to jewelry from The Castle Jewelry, other retailers, and family heirlooms alike.

Yes! Jewelry purchased from other retailers is absolutely eligible for a trade-in. Bring it in and our sales associates will evaluate it, help you find your dream piece, and work out a deal with you.

It means your new purchase needs to be at least double the original price of the piece you're trading in. For example, if you bought a ring for $500, you would need to purchase a new piece that's $1,000 or more to get the full $500 back as credit. If you'd rather not double, we'll still offer you a trade-in value — just a different arrangement.

Bringing your original receipt is the best way to ensure you get the maximum trade-in value. If you don't have it, contact the store location where you originally purchased your item and they can look up your buyer history. Even without a receipt, you can still trade in your jewelry — our team will evaluate it and make you an offer.

Absolutely! If your jewelry was handed down to you or inherited, you can still trade it in. Our sales associates will evaluate the piece, help you pick out something new, and work out a deal with you.

Watches are the one exception to our trade-in policy. All other jewelry — rings, necklaces, bracelets, earrings, and more — qualifies for trade-in at any of our locations.

No problem at all! You can still trade in your piece even if you don't double the price. We'll work out a deal that makes everyone happy. The double-your-purchase option simply gives you the maximum value (full original price back), but it's not required to participate in our trade-in program.

Ready to Upgrade?

Visit any Castle Jewelry location to get started with your trade-in. Our expert team is ready to help you find your next dream piece.

📞 859-309-0041 | ✉️ thecastle@thecastlejewelry.com

Monday–Friday 9am–4pm ET | Saturday 9am–2pm ET

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